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Company ⇒ Utility Webinar

Complimentary Utility Webinar:
Power Up Collections with Behavioral Scoring



As economic slowdown continues, Utilities are faced with rising write-offs, DSO, postage and operating costs, coupled with HR constraints - forcing them to find ways to improve internal collection processes, reduce costs, and improve customer satisfaction. Those Utilities that are weathering these challenging times are using analytical decision tools to help them better understand the risk associated with their customers in order to manage them more efficiently.

In this Webinar you will learn why Utilities are choosing to implement Statistical Behavioral Scoring and how it helps:

    • Lower operating expenses and losses

    • Increase customer satisfaction by working the right accounts

    • Identify the risk associated with each customer to determine appropriate treatment

    • Leverage the predictive value of internal A/R data, technology, and statistics to develop strategies to manage the ongoing relationship with your customers

    • Determine final notices, payment extensions, outbound telephone collections, field collections, additional deposit assessment, and budget billing

      

    Click Here to Register for Power Up Collections with Behavioral Scoring


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