Company
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Collection Scoring Webinar
Complimentary Webinar:
Managing Customer Deliquencies for Utilities
Date: Wednesday, February 23, 2011
Time: 1:30 PM EDT
The recession may be coming to a close, but utilities are still reporting record delinquencies and disconnects. Utility customer risk continues to increase and with more accounts becoming first time delinquencies, evaluating and understanding your customer’s payment behavior should become a key component in the collection and customer service process.
Utility companies all across the country are stepping up their collections activities by using statistical behavior collection scoring and risk segmentation to drive collection strategies for reducing delinquencies and improving cash flow.
In this webinar, we will review:
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The value of prioritizing collections based on risk |
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How to evaluate which type of scoring is best for your company |
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How to use statistical behavior collection scoring to better allocate collection resources and develop strategies to improve cash flow, and reduce write-offs and costs |
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Anticipated improvements from implementing statistical behavior collection scoring |
Click Here to Register for Managing Customer Delinquencies for Utilities
